MFA-Duo - Request a Temporary Passcode
This document will walk you through the process of requesting a temporary passcode that can be used to log in with Duo Multi-factor Authentication. A temporary passcode expires after 12 hours.
Log in with your NetID and password to the MFA-Duo Temporary Passcode Request application at: https://login.wisc.edu/duo-recovery.
Answer the security questions and click Next (these are the same security questions you set up for your NetID):
Once your temporary passcode is generated, click Copy or take note of your temporary passcode:
You may use this code for 12 hours to login via MFA-Duo. Be sure to select Enter a Passcode at the MFA-Duo prompt and enter your passcode.
If you're trying to use this code to add a new MFA device, see: MFA-Duo - Adding Additional or Backup Devices
See accessibility & usability InformationWe work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.If you’d like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback.