MFA-Duo - Generating Backup Passcodes for Future Use

This document will guide you through the process of generating backup passcodes for future use should you be in a situation where you can't bring in your MFA device (such as a secured location or a classroom where you're taking a test and can't have any devices).

Generating Backup Passcodes for Future Use

  1. Navigate to the Multi-Factor Authentication Portal at www.mfa.wisc.edu. Authenticate with your UW-Madison NetID and Password. You will also be asked to approve the login through your existing multi-factor authentication devices.
  2. Click the blue Create Backup Passcodes button.
  3. portal_site.PNG

  4. Click the blue Print Backup Passcodes button.
  5. created.PNG

  6. Click Print to print your passcodes or write them down if you do not have access to a printer
  7. BUP-004-Print.png


Handling Your Backup Codes

  • Backup codes should be stored in a secure but accessible location (such as a locked drawer or cabinet) while not in use.
  • Generating new backup codes will invalidate your previous backup codes.
  • Backup codes will expire after four months; The expiration date is displayed on the print-out below the passcodes.
  • Each code can only be used once so we recommend crossing them off as you use them.

See accessibility & usability Information 

We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.  

If you’d like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback.




Keywords:duo 2 factor authentication two auth control backup codes temporary passcode passcodes   Doc ID:80795
Owner:Abrianna B.Group:Multi-Factor Authentication (MFA)
Created:2018-03-12 13:42 CDTUpdated:2019-08-16 11:49 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Multi-Factor Authentication (MFA)
Feedback:  3   2