MFA-Duo - How to use a token/fob
This document will explain how to use a token for Multi-factor Authentication.
When prompted for MFA-Duo, you will be given the option to Enter a Passcode.
Note: if you have more than one device registered, make sure you select your token from the dropdown menu at the top of the MFA prompt.
Make sure that the token's button is oriented to the left (as pictured). Press the button on the front of your MFA token.
Note: If you are NOT using one of these tokens but are using a USB Device, see: MFA-Duo - How to Use a USB Security Key.
The token will display a 6-digit code.
Enter that code in the prompt, then select Log In.
See accessibility & usability information
We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.
If you would like to share your thoughts regarding the usability or accessibility of the MFA user experience, please use our Feedback Form. We appreciate your feedback.
For questions regarding how to get access to the MFA mobile app, Security Key token, or the Duo push-button token/fob contact the DoIT Help Desk at (608) 264-4357 or email firstname.lastname@example.org.