UW-Madison Zoom Workplace - Overview of UW-Madison Zoom Accounts: Standard, Secure, UHS, Extension

This document provides an overview of the different Zoom account types a UW-Madison user might use. This includes Zoom consumer, UW-Madison Standard, UW-Madison Secure Zoom, UW-Madison UHS, and UW-Madison Extension. In general, the account type settings are similar; however, each account type will have its own tailored configuration to meet the needs of a variety of campus populations. This document will only list account differences between UW-Madison Zoom standard and Secure Zoom.

Overview

Zoom account types

  • Consumer Basic Accounts are for users without a paid license. A basic user can host meetings with up to 100 participants. If 3 or more participants join, the meeting will time out after 40 minutes. This account type is not eligible for UW-Madison Zoom add-ons. 

  • UW-Madison Standard Account defaults have been vetted and put in place by the UW-Madison Cybersecurity Office to support instructional and classroom use. Individuals using UW-Madison Zoom accounts outside of the classroom may want to adjust these settings to meet their needs.

  • UW-Madison Secure Zoom Accounts are designed for the UW–‍Madison’s Health Care Component (HCC) population. This account type was configured in collaboration with the Office of Compliance and the Office of Cybersecurity to implement additional controls for increased security and reduce risk to meet HIPAA requirements. Individuals who are not part of HCC and would like to join the Secure Zoom group can opt-in. Learn more.

  • UW-Madison UHS Accounts were designed for use by University Health Services (UHS). This account type may have account settings that deviate from Standard and Secure Zoom, which may affect the user experience. Please contact University Health Services IT for account setting information or support. 

  • UW-Madison Extension Accounts were designed for use by the UW-Madison Division of Extension. This account type may have account settings that deviate from Standard and Secure Zoom, which may affect the user experience. Please contact Extension IT for account setting information or support.

General account settings

Most meeting settings can be adjusted by the user to allow for increased options, or to decrease participant actions during meetings. Users can change their meeting settings for all of their meetings, or they can adjust them on a meeting-by-meeting basis. Please note: Some account settings might be disabled or unavailable based on the account type's configuration (ex: UHS, Extension, Secure Zoom). 

Learn more adjusting your UW-Madison Zoom settings:

View default recordings settings here: UW-Madison Zoom - Default Recording Settings .

Standard Zoom and Secure Zoom account setting differences only

In general, the account settings between Standard Zoom and Secure Zoom accounts are similar, with the exception of those listed below. Secure Zoom accounts require account restrictions for increased security and reduced risk, in order to meet HIPAA requirements.

General

Setting Description Default UW-Madison Standard Account Default UW-Madison Secure Zoom Account
Real-time data center location

Select the data center where Zoom will process real-time data for video, audio, shared content, whiteboards, docs, and notes when hosting meetings and webinars. Selecting all data centers can provide the best experience for participants joining from all regions. Opting out of data centers may limit participants joining from those regions from using CRC, dial-in, call me, and invite by phone.

Note: Lock to US location may impact the meeting experience for participants in other regions.

 Disabled, Unlocked Enabled, Locked

Meeting

Setting Description Default UW-Madison Standard Account Default UW-Madison Secure Zoom Account
Security: Require that all meetings are secured with one security option

Require that all meetings are secured with one of the following security options: a passcode, Waiting Room, or "Only authenticated users can join meetings".

If no security option is enabled, Zoom will secure all meetings with Waiting Room. 

 Enabled, Unlocked Enabled, Locked
In Meeting (Basic): Require media encryption for 3rd party endpoints (SIP/H.323)

By default, Zoom requires encryption for all data transferred between the Zoom cloud, Zoom client, and Zoom Room. Turn on this setting to require media encryption for 3rd party endpoints (SIP/H.323) as well. 3rd party (SIP/H.323) endpoints that cannot negotiate media encryption compatible with Zoom's standards will be blocked from joining Zoom meetings.

 Enabled, Unlocked Enabled, Locked
In Meeting (Basic): Send files via meeting chat
Hosts and participants can send files through the in-meeting chat.
 Disabled, Unlocked Disabled, Locked
In Meeting (Basic): Sound notification when someone joins or leaves
Play sound for:
  • Everyone
  • Host and co-hosts only

When someone joins by phone:

  • Ask to record their voice to use as the notification (not enabled)

Enabled; Unlocked

Host and co-hosts only

Enabled; Unlocked

Everyone
In Meeting (Basic): Disable desktop screen sharing for meetings you host
When this option is on, users can only share selected applications and files. This option may not be applicable to users using web clients.

Disabled; Unlocked

Enabled; Unlocked
In Meeting (Advanced): Manual captions
Allow host to type closed captions or assign a participant/3rd-party service to add closed captions:

Enabled; Unlocked

Both options are enabled

Enabled: Locked

Prohibited from integrating 3rd party Closed Captioning apps

In Meeting (Advanced): Save Captions
Allow participants to save fully closed captions or transcripts

Enabled; Unlocked

Disabled; Locked

Cannot save transcripts on computer

In Meeting (Advanced): Far end camera control
Allow another user to take control of your camera during a meeting. Both users (the one requesting control and the one giving control) must have this option turned on.

Disabled; Unlocked

Disabled; locked

In Meeting (Advanced): Identify guest participants in the meeting/webinar
Participants who belong to your account can see that a guest (someone who does not belong to your account) is participating in the meeting/webinar.
The Participants list indicates which attendees are guests. The guests themselves do not see that they are listed as guests.

Disabled; Unlocked

Enabled; Unlocked

Users not signed in to UW-Madison Zoom will identified as 'Guest'

Webinar

Setting Description Default UW-Madison Standard Account Default UW-Madison Secure Zoom Account
Security: Passcode

A passcode will be generated when scheduling a Webinar and participants require the passcode to join the Webinar.

  • Require a passcode for webinars which have already been scheduled (not enabled)
 Enabled; Unlocked Enabled; Locked
In Webinar: Send files via webinar chat

File transfer allows you to send files to other meeting participants during the meeting or webinar through the in-meeting/webinar chat.

Files can be specifically sent to all participants, directly to one participant, or specific predefined groups, such as all panelists in a webinar. 

 Disabled; Unlocked Disabled; Locked

Keywords:
Zoom security settings meetings management account setup notifications waiting room chat polling whiteboard sharing remote background passcode password personal meeting id pmi embed link participants authorized phone authentication schedule host video audio type join before mute private chat auto save saving file transfer cohost co-host polling windows screen share sharing annotation control nonverbal feedback removed rejoin hide pictures breakout rooms closed captioning save options Language Interpretation Far end camera control Virtual background Video filters Identify guest participants in the meeting/webinar Auto-answer group in chat Only show default email when sending invites When the cloud recording is going to be permanently deleted from trash Direct call a room system Schedule Privilege secure zoom h.323 sip room connector comapre personal standard secure zoom hipaa phi security, zoom account types, zoom account, account types, account
Doc ID:
105645
Owned by:
Zoom S. in Zoom
Created:
2020-09-06
Updated:
2025-05-28
Sites:
DoIT Help Desk, Microsoft 365, Zoom