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Microsoft 365 (Outlook on the web) - Message reminders

Message reminders are another way to stay on top of your email. When this feature is on, you'll see message reminders at the top of your inbox that remind you to reply to messages you might have missed that are older than 3 days.

The AI-powered notification tool will automatically analyze your inbox to bring those emails to the top that probably need your attention. You will get reminders to reply to messages you may have forgotten about. These notifications will also remind you to send follow-up emails to coworkers they had already emailed and hadn’t heard back in a couple of days.

Can I manage this feature?


  1. Log into Outlook on the web.
  2. Go to Settings.
  3. If prompted, click View all Outlook settings.
  4. Then go to Mail > Layout > Message Reminders.
  5. Set the desired action.

Will this feature be available to Outlook desktop users?

At this time, Microsoft has not stated if/when the new capability will be available in desktop versions of Outlook.

Additional resources

Use intelligent technology in Outlook on the web

Keywordsmicrosoft ms office365 o365 m365 microsoft 365 popup layout settings email reply   Doc ID109560
OwnerO365 S.GroupMicrosoft 365
Created2021-03-08 09:26:16Updated2023-12-12 07:55:27
SitesDoIT Help Desk, Microsoft 365
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