MyUW Value Proposition
Provides overall values of MyUW in helping UW-Madison campus work smarter, faster and safer. This document provides insight into MyUW core values, strategies and its involvement in key campus initiatives.
Since 2001 MyUW has helped UW-Madison faculty, staff, applicants, and students work smarter, faster, and safer. In an increasingly complex university environment, MyUW is an indispensable and cost effective service that helps the university achieve its teaching, learning, research, and outreach goals. Each year more than 150,000 people log into My UW-Madison more than 20 million times.
Our vision is to provide ease and clarity in a complex digital environment.
Our mission is to have MyUW as the central hub where the campus community can go to conduct university business and get things done. We help UW work smarter, faster, and safer by providing a secure, personalized platform for easy navigation to services, applications, and resources. In an increasingly complex digital environment, MyUW presents a unified, modern user experience.
MyUW provides a centrally funded platform available to all campus stakeholders that is secure, robust, scalable, and easy to use. We have flexible integration and development options including links, widgets, dashboards, and full applications. MyUW offers a responsive design, style guide, design process, consistent user experience, central support, and usage analytics. We practice user-centered design and Agile development that encourages rapid, continual improvement. MyUW provides value to all parts of campus:
For users, MyUW is a trusted, well known place with a superior user experience to go to take action and solve problems.
For campus partners, MyUW is a service that can be used to effectively deliver valuable, personalized information to users in a location they are already familiar with complete with discoverability, clustering, and high availability.
For project sponsors and developers, MyUW is a platform that can be used to deploy new functionality and applications.
For campus leadership, MyUW is a partner in supporting the campus strategic initiatives. MyUW helps us own the user interface and reduces our vendor reliance.
MyUW is playing a role in addressing major campus initiatives by increasing efficiencies and improving the campus experience. Examples include:
My Profile - A centralized way to view and update information about you (e.g., preferred name, local and emergency contacts)
Notifications - A flexible system to get critical, actionable information to targeted groups and individuals
Advising Gateway - A comprehensive view of student information for advisors pulled from multiple systems
Enrollment Experience - An easier way for students to find courses of interest, plan their academic path, and enroll in classes
MyUW core values include:
Provide the best possible experience for faculty, staff, applicants, and students
Align with the campus missions in teaching, learning, research, and outreach
Partner with campus stakeholders
Respect the needs of all members of the campus community
Be consistent in the core design and development principles
Deliver solutions that improve effectiveness and efficiency
The following strategies advance the MyUW mission:
Focus on useful, relevant, personalized content
Help users complete tasks simply and efficiently
Respond promptly to feedback and provide great customer service
Be agile, innovative, and provide continual improvement
Ensure ongoing maintenance and support
Foster ongoing relationships and collaboration with campus partners
Provide standards and guidelines for consistent design and functionality
Provide a flexible and easy-to-use development framework
Encourage reusable services and improvements to backend systems