My UW System Portal - Getting Help For My UW System Portal Web Conferencing

Faculty and staff can set up and manage web conferences directly from the My UW System portal and the My UW-Madison portal (the rest of this article will refer to My UW System, but applies equally to My UW-Madison). This document shows you where to get help if you have difficulty with the portal or the web conference software.

My UW System Portal web conferencing uses Blackboard Collaborate software. Collaborate is a browser-based tool that allows people to communicate, collaborate, and participate in virtual meetings. Collaborate can also be used independently of the portal.

For help with setting up web conferences within the My UW System Portal, see the following:

For help using Blackboard Collaborate, please:

1. See the following KnowledgeBase articles:

2. Contact your campus IT Help Desk.

3. Contact Blackboard Collaborate Support, online or at 877-382-2293.

See Also:

Keywords:my uw system, my uw-madison, portal, web conference, web conferences, web conferencing, webinar, elluminate, blackboard, collaborate   Doc ID:32738
Owner:Peter M.Group:My UW System Portal
Created:2013-08-13 15:00 CSTUpdated:2017-08-04 09:23 CST
Sites:My UW System Portal, My UW-Madison Portal
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