GNP IT supported rooms

• The best support is to be proactive. We encourage you to test the equipment before your first lecture, and make sure you know how to use the equipment in the room.
• If you experience a problem during class, please don't leave it for the next person. Contact the GNP IT Help Desk via email (gnp-helpdesk@wisc.edu), or fill out a help desk ticket (opens in new window).
• If you need immediate assistance, we encourage you to report it directly to a member of the GNP IT team (SH M376 inside the Geography Computer Lab, SH M380, or SH M379). You can also call the GNP IT Help Desk at 608-262-8111.

Classrooms with smart podiums: SH 180, SH 360

• Science Hall rooms 180 and 360 are supported by Classroom Support & Planning, part of Facilties Planning & Management.
• For technical support in these classrooms, call the AV Help Desk at 608-890-4900. Each room also has a phone at the main podium that will directly connect you to the AV Help Desk.
• A user specific six-digit passcode is required to access the AV systems in these classrooms. Visit this page for more information.
• Resource links:
  • Classroom Support & Planning main page
  • About Classroom Support & Planning (includes contact information for AV Help Desk)
  • Science Hall 180 information
  • Science Hall 360 information

SH 009 Computer Lab

• Open to Nelson Institute students during regular building hours. The entry code may be obtained from the staff in SH 070.

SH M376 Computer Lab

• Open during regular building hours. The GNP IT Help Desk office is in M376A.

Academic Support

• Nelson Institute faculty - email Academic Support