eText & DLTs - Scheduled Update to Pearson, August 1, 2020
Posted: 2020-07-08 09:44:26 Expiration: 2020-08-02 09:44:26
On Saturday, August 1, 2020 12:00AM CT - 8:00AM CT, Pearson will be updating several of their systems to improve performance and security.
Learn@UW-Madison does not support Pearson products, but we recognize some university colleagues use these tools and wanted to provide this update. This work is part of Pearson's monthly scheduled maintenance events. Engage participants not using a Pearson DLT will be unaffected by this outage. Details about the work being done are below.
1. XL-based MyLabs (math, business, English, health science, and careers & nursing): You and your students will be unable to access your courses for the entire maintenance window. This includes standalone courses and those integrated with Canvas.
- When you and your students attempt to access your courses, you’ll see a splash page about the maintenance work.
- There is no impact on student registration.
2. MyEnglishLab and Pearson English Portal: You and your students will be unable to access your courses for approximately two hours during the maintenance window.
- When you and your students attempt to access your courses, you’ll see a splash page about the maintenance work.
- There will be no impact on the ability of your students to purchase their courses.
Pearson will post in-product messages 72 hours prior to the August 1st event. You can also find messages posted to Twitter, @PearsonSupport, and on the Pearson Support webpage. Also, for your reference the full Planned Maintenance Schedule in 2020 has been posted to Pearson's Support web site.
-- Learn@UW-Madison: Mallory Conlon