Service issues affecting Learn@UW/D2L - RESOLVED (Oct 20, 2014)
Posted: 2014-10-20 13:20:15 Expiration: 2014-10-24 18:20:15
Disclaimer: This news item was originally posted on 2014-10-20 13:20:15. Its content may no longer be timely or accurate.
RESOLVED: Some users from multiple campuses reported slow response times within Learn@UW/D2L. The first reports of slowness were received at ~10:15 am, October 20. As of about 4:00 pm we were not seeing any indications of a continuing problem.
To the best of our knowledge, the problem started about 10:15am, October 20, and was irregular, i.e., affecting only a relatively small number of users at any one time, and lasting for a period of a few minutes when it did hit.
Although recent testing indicates that the servers currently in load are functioning as expected, we do not have a root cause and are continuing our investigation.
We apologize for the inconvenience of this service interruption.
-- Learn@UW Utility