News and Announcements

Canvas - Watermark Appearing on Files in DocViewer

Posted: 2025-06-06 16:18:43   Expiration: 2025-06-13 16:18:43

Disclaimer: This news item was originally posted on 2025-06-06 16:18:43. Its content may no longer be timely or accurate.

On June 2nd, an update by the vendor caused presentation files to appear in Canvas with a watermark when viewed within the DocViewer.

The incident has been resolved for any newly uploaded files. However, Instructure engineers are still working to fix this issue with existing presentation files.

For more details, please see the Known Issues document. More information on the incident is available at this Instructure status page: https://status.instructure.com/incidents/q233c320wsff

-- Learn@UW-Madison: Susan Sloan