News and Announcements

[Resolved] Atomic Assessments - Learnosity Delays

Posted: 2025-03-03 08:55:45   Expiration: 2025-03-10 08:55:45

Disclaimer: This news item was originally posted on 2025-03-03 08:55:45. Its content may no longer be timely or accurate.

Learnosiy is reporting delays in session information. This can cause errors with Atomic Assessments.

Outage Description

Learnosiy is reporting delays in session information. This can cause errors with Atomic Assessments.

Impact to Users

A student starting an assessment may see a red banner with a 500 error message.

Error Response not successful: Received status code 500

Workarounds

Have the student try again. From internal testing, the assessment may not appear the first time, but it should allow them to start after some refreshes of the assessment. 

Estimated time to resolution or next update

This outage will be updated as we receive new information. Details from the vendor can be seen here: Learnosity Outage Page.

Update

As of 9:20 AM, Learnosity is saying that the issues have been resolved. Internal testing appears to confirm this. 

-- Learn@UW-Madison: Keegan Shaw