News and Announcements

Microsoft 365 A5 license transition & Teams changes

Posted: 2026-10-14 14:15:33   Expiration: 2027-06-01 14:15:33

Beginning Sunday, October 18, DoIT will transition university Microsoft 365 accounts from A3 licenses to A5 licenses. This will only affect accounts that currently have A3 licenses — paid faculty/staff and enrolled students.

Impact

This change will happen behind the scenes and will not disrupt university services, email routing, client configurations or existing application settings. 

Microsoft will send an automated email notice to A5 licensees about Teams Audio Conferencing. Please reassure your department members that this is expected and legitimate. Note: Any new M365 account activated after this transition will also receive this automated email.

New features

  • Audio conferencing enabled: Meeting organizers will now automatically have a telephone dial-in number and conference ID included in newly scheduled Teams meeting invitations.

  • Dial-in functionality: This allows meeting participants to dial in by telephone when internet connectivity is poor or when joining from a device without internet access.

  • No action required: Organizers do not need to alter their meeting settings or reschedule existing meetings.

Note: Service accounts are not eligible for Teams Audio Conferencing.

Questions?

If you or your teams have any questions regarding the transition, please feel free to reach out directly to the DoIT Help Desk.

-- UW-Madison Microsoft 365 Service and Support Team