News and Announcements

Update: Google Workspace Service Account Linked Login

Posted: 2025-06-25 11:38:27   Expiration: 2026-07-31 11:38:27

As of June 12, 2025, the process for granting NetID access to Google Workspace using a service account has changed. This update was designed to streamline account management and improve clarity for administrators.

Audience: Domain administrator and authorized administrator.

Previous Process (Before June 12, 2025):

Previously, domain administrators and authorized administrators could give a user access to both Microsoft 365 (M365) and Google Workspace by linking the user's NetID to one account - an M365 service account. This method is no longer available and access is now granular. 

Example:

 Service User Linking Required Service account linked  Access to services 
 Microsoft 365   NetID Yes  NetID linked  Yes - NetID can access Microsoft 365 and Google Workspace via service account
 Google Workspace  N/A  N/A   N/A   N/A

New Process (Effective June 12, 2025):

The process for granting a NetID access to services via a M365 service account is now granular. Access to services such as Microsoft 365 and Google Workspace are now independent. Domain admins and authorized admins will need to perform an extra step to grant a NetID access to Google Workspace via service account. 

Example:

 Service User Linking Required Service account  Access to services 
 Microsoft 365 NetID Yes NetID linked  Yes - NetID can access M365 via service account
 Google Workspace  NetID Yes NetID not linked  No - NetID cannot access Google Workspace via service account 

Resources:

Learn more about granting access (formerly linked login) and how to log in to a Google Workspace using a service account.  

-- -- UW-Madison Google Workspace