Office 365 - Known Issues


  • If NetID services were activated within the last 24 hours, please ask customer to wait and try again after the 24 hours have lapsed and see if issue persists. If it has been more than 24 hours, please troubleshoot accordingly.
  • Many errors or inability to access a feature/action will occur if an Office application (such as Outlook, Word, or Teams, etc) is not correctly authenticated into Office 365. Before performing major troubleshooting, please follow steps outlined within Office 365 (Outlook for Windows/MacOS/Android/iOS) - Incorrect Authenticated Account or Connected Services document and see if the problem is resolved.
Below is a list of known issues within Office 365.

You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at

For a list of issues that have been resolved, click here.

You may also want to review support documentation from other services that may be related to the issue you are experiencing.

All clients or multiple clients

The issues listed below apply to all or multiple email/calendar clients.

Outlook on the web

The issues listed below apply only to Outlook on the web. Issues occur in all browsers, unless otherwise specified.

Desktop versions of Outlook

The issues listed below apply to one or more desktop version of Outlook. If a version is not specified, the issues applies to multiple versions of Outlook. Learn more about client support.



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