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Office 365 (Thunderbird) - Send an email to a contact or personal group

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document will provide you step-by-step instructions on how to send an email to a contact or a group.

Important: The contacts you manage within Thunderbird are not saved to your Office 365 account. They can only be used within Thunderbird. Plus, any contacts you have created using a client that is connected via Exchange/Active Sync (Outlook | Apple Mail | Outlook Web App) cannot be accessed via Thunderbird.

Send an email to a contact
  1. Open Thunderbird
  2. Select Write

    Write

  3. In the To field, begin typing the name of the contact you are emailing

    To

  4. When you see Thunderbird automatically populate the field with your contact's name and email, hit the Return key
  5. Compose your email
  6. Select Send

    Send

Note If you have not previously emailed or saved your contact, you will need to type the full email address of the person you are emailing. If you would like to add this person as a contact after sending your email, please this see document: Create a Contact.

Send an email to a group
  1. Open Thunderbird
  2. Select Write

    Write

  3. In the To field, begin typing the name of the list you want to email

    To

  4. When you see Thunderbird automatically populate the field with the name of the list, hit the Return key
  5. Compose your email
  6. Select Send

    Send

Note If you have not previously created a list, please see this document: Create a List.


Keywords:microsoft office365 o365 thunderbird contacts personal group distribution lists address book   Doc ID:39548
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2014-04-25 08:55 CSTUpdated:2020-08-13 17:22 CST
Sites:DoIT Help Desk, Office 365
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