Office 365 (Windows/MacOS) - How are Office applications (Outlook/Word/Team, etc.) authenticated/configured?

This document describes how to capture/view the authentication/configuration of an Office application. The instructions are unique to certain Office applications, but in most cases, the steps should be similar to other applications - more steps coming soon.

•  View authenticated account
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    1. Start Outlook. If Outlook cannot be started, use Word or Excel.
    2. Go to File menu, click Office Account or Account.
    3. Under User Information, you'll see the authenticated account.
       
    4. Click left arrow to return to Outlook.

       Important: If you are not signed in with your NetID@wisc.edu account or you see any errors within this screen, follow steps outlined in article 83004 to resolve this issue before continuing.

    5. Restart all Office applications.

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•  View configured account(s)
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    1. Start Outlook.
    2. Go to File menu, click Info.
    3. Within Account Information screen, click Account Settings and select Account Settings.
    4. Within Account Settings screen, make sure Email tab is selected.
       
    5. Click Close to return to Outlook.

•  View authenticated account
  • 
    
    1. Start Word.
    2. On the start page, click on the account logo located at the top left of the window.
    3. You will be presented with an information screen showing the account you are authenticated in with.
       

       Important: If you are not signed in with your NetID@wisc.edu account or you see any errors within this screen, follow steps outlined in article 83004 to resolve this issue before continuing.

    4. Restart all Office applications.

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•  View configured account(s)
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    1. Start Outlook.
    2. Go to Tools menu, click Accounts....
    3. The configured account(s) will be listed.
       
    4. Click Red X to return to Outlook.