Apple and Dell Warranty Information

This document goes into detail about computer warranties.

Should I Buy an Extended Warranty

Purchasing an extended warranty for your computer is largely a matter of personal preference, however, most computer repairs occur within the first few years of ownership and warranty coverage can save a large amount in repair costs. While there is no guarantee that if you purchase an extended warranty you'll end up using it, the Tech Store still recommends buying a manufacturer's extended warranty if you plan on owning the computer for a few years. In our experience, both as individuals and as a store, if you end up having to use the warranty it more than pays for itself.

Applecare

Applecare.jpg

See https://www.apple.com/support/products for the most up to date information about Applecare Products.

Dell Accidental Damage Protection

CompleteCareImage.jpg

See https://www.dell.com/en-us/work/learn/accidental-damage-service for the most up to date information about Dell Accidental Damage Protection

Safeware Protection Plan

  • Applicable for any computer, price varries by the cost of the computer
  • Generally covers four years of the computer's life
  • Covers accidental damage as well as hardware defects
  • Also includes 6 months of theft protection

LoJack (theft recovery)

  • LoJack is not a warranty
  • When LoJack is installed on a computer it tracks the computer anytime the computer is connected to the internet, therefore if it is lost, you may be able to track it down

Insurance Coverage

  • Sometimes computers will be covered under homeowner's insurance
  • This will often cover theft
  • DoIT only recommends doing this if your deductible is low enough to make it beneficial. For example, if your deductible is $500 and the computer you purchased was $1,200, it may not be the best idea



Keywords:Warranty apple dell applecare completecare bestbuy accidental damage in-home complete care   Doc ID:10002
Owner:Justin E.Group:DoIT Tech Store
Created:2009-05-21 19:00 CDTUpdated:2017-06-13 12:17 CDT
Sites:DoIT Help Desk, DoIT Tech Store
Feedback:  6   0