EPD - Technology - Web Conferencing - How to Access Webex Meetings in an EPD Course

This document describes how to join a webex meetings session from an EPD Course


Note: Most EPD courses use Blackboard Ultra as their web conferencing tool. If you see a link to Bb Collaborate Ultra in the left navigation of your course, please see EPD Online Courses - How to Access Blackboard Ultra Web Conferencing

Getting Started

First, access the Webex web conference via the course site/learning management system (LMS). 
  1. Access and log into the online course site.
  2. Go to the Canvas Course Dashboard.
  3. Enter your NetID and password and click Log in.

    101670subsequent-log-ins.jpg

  4. Locate the appropriate course and click on it.
  5. Click on Live Web Conferences 
  6. This opens a new Webex Meetings page
  7. Click Agree in the prompt to agree to the UW Madison Online Collaboration terms. For more information see Provisional UW–Madison Online Collaboration Session Recording Policy (eff. March 16, 2020).

    101670onlinecollaborationterms-web.png

  8. If you already have Webex installed, this prompt will appear in the desktop client.
    101670CollaborationTermsDesktopApp.png
  9. Next, you will see a prompt to open the Webex desktop client or enter your name and email address to connect
    • If you do not have Webex installed, you may install the application or click on the join from Web browser link at the bottom of the new page

      101670JoinfromYourBrowser.png

  10. Enter your name and email address, then in the new window, click Join Meeting
  11. If you are using a web browser to connect, you may see a message notifying you to allow the browser to access audio and video

    101670NotificationofAllowingAudioVideo.png

  12. Click Allow to allow Webex to use the microphone

    101670ClickAllowtoAllowMicrophone.png

Using Webex Meetings

Audio

You may use your computer for audio, or call in with your phone.

To use your Computer Audio


To Call in with a Telephone

  1. Click on Use Computer for Audio 

    101670UseComputerforAudio.png

  2. Select Call In from the drop down

    101670CallIn.png

  3. Click Join Meeting to connect

    101670JoinMeeting.png
  4. Once you join the conference, click on the phone icon:101670PhoneIcon.png
  5. A new window will display the dial in numbers

    101670DialInNumbers.png

For additional help setting up audio see: Connect to Audio and Video in Cisco Webex Meetings

Muting

The microphone is muted if it is red
101670-muted.png
The microphone is unmuted if it is dark grey
101670unmuted.png

Chat


For additional information see: How Do I Send a Chat Message?

Troubleshooting

Webex: Trouble with Audio (Windows)
Webex Meetings: No Camera Video Displaying or Microphone Working for Mac