Calero Pinnacle - How to find a subscriber

How to look up a subscriber

  1. Log into Pinnacle
  2. Choose either UW Order Writer or UW Help Desk role from left upper menu.
  3. Navigate to the Subscribers menu on the left.
  4. Make sure all other fields in the Quick Search are blank or hit clear next to the Saved Search drop-down menu.
  5. Enter the NetID or UDDS in the User Defined ID field.
    Subscriber search field.