CloudFax - Migration steps

This document explains the migration steps for users who are migrating their analog fax number to the CloudFax service on July 27, 2020. Learn more about the CloudFax project.

As a Key User, IT Contact, or Migration Partner, you should complete the following steps. The IT Contact and Migration Partner will only need to complete these steps if a key user has not been identified for a fax number.

Steps to send faxes

Steps to receive faxes

When contacted by the CloudFax project team, you will need to do the following:


Attend an online training session. Information about training dates and links will be available at

Contact Us

Contact the DoIT Help Desk if you have any questions or feedback.