LastPass - What if I am Unable to Recover My Master Password?

Requesting a Master Password reset for your LastPass Enterprise account

If you are unable to recover your LastPass Enterprise Master Password using the  self-service recovery options, contact the DoIT Help Desk to request a Master Password reset. In order for this to option to be available, you must have recently logged into your Vault using a LastPass browser extension.


Please Note: Master Password recovery is not applicable for accounts using NetID Login.