Library Web Site: Attempt to authenticate to non-existent session

When using the library web page, the following error occurs:
Error:    Attempt to authenticate to non-existent session  

Troubleshooting steps:

  1. Clear web browser cache and cookies:  
    http://kb.wisc.edu/helpdesk/page.php?id=12384
  2. Start over, making sure that you do not use a bookmark to the journal or database.   For example, start here for journals:

    http://www.library.wisc.edu/#journals

  3. Try a different browser on the same computer
  4. Try a different computer to duplicate the problem
  5. If you are still having a problem, contact LTG with a specific description of your problem.





Keywords:ezproxy journal database findit sfx metalib   Doc ID:10489
Owner:Pete B.Group:General Library System
Created:2009-06-09 18:00 CSTUpdated:2014-06-30 09:53 CST
Sites:General Library System
Feedback:  1   2