UW-Madison Zoom - Getting started

Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat, and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones, and room systems.

Because the UW-Madison Zoom service uses an Education license, we have access to more features compared to a free basic Zoom account. Below are quick highlights on the differences:

This document explains how to start using the UW-Madison Zoom service.





Note: Individuals who are ineligible for Zoom will not have the option to create a consumer Zoom account (https://zoom.us) using their @wisc.edu email address.

Sign in to your UW-Madison Zoom account

Zoom Web Portal:

  1. Go to https://uwmadison.zoom.us.
  2. Click on Sign in.
  3. If you are redirected to UW-Madison NetID login page, please enter your NetID and password credentials.
  4. Upon sign in you will be taken to your Profile page. Highlights on this page include:
    • Setting your profile picture.
    • Editing your Personal Meeting ID (PMI)/Personal Link.
      • This is your personal dedicated virtual meeting space. You can use it at any time or schedule future meetings.
  5. Important - confirm you are signed into your UW-Madison Zoom account:
    • Click on your avatar - located at top right corner
    • Confirm it shows the following: your name, your email address (in the form of netid@wisc.edu), and the word Licensed. If it does not, please sign-out and repeat the sign-in process from above.
  6. After configuring your profile, we recommend going to the Meeting Settings tab to configure your preferences based on how you would like to conduct meetings. Learn more.

Zoom Desktop Client:

  1. If applicable, download the Zoom Client for Meetings desktop client.
  2. Start/run Zoom desktop client.
  3. Click on your avatar and select Sign Out.
  4. On the Zoom sign in page (you may need to restart Zoom desktop client), click the Sign In with SSO option.
  5. If prompted to enter your domain, enter: uwmadison.
  6. If prompted, enter your netid@wisc.edu email address, then click Continue.
  7. If prompted, enter your NetID credentials on the UW-Madison NetID login page. Important: If you are currently signed in with this same UW-Madison Zoom account on another device, you will be signed out there.
  8. If prompted, select the option to start using Zoom via the desktop client.
  9. We recommend going to the Settings (within your avatar menu) to configure your preferences based on how you would like to conduct meetings. Learn more.

If you would like the Zoom desktop client to automatically run when your computer starts up, you can follow the steps below:

Zoom Mobile Client

  1. Download/install the Zoom mobile client for your device.
  2. Run/open the Zoom mobile client.
  3. On the "Sign In" screen, scroll to the bottom of the screen and select SIGN IN WITH - SSO option.
  4. If prompted to enter your domain, enter: uwmadison and click Continue.
  5. If prompted, enter your NetID credentials on the UW-Madison NetID login page.

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Schedule a Zoom Meeting

Zoom offers several ways to schedule meetings.

Zoom Web portal or desktop client - see Zoom instructions.

Outlook web/desktop clients - see instructions.

Learn more: Scheduling with Zoom.

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Schedule a Zoom Recurring Meeting

Zoom allows you to schedule meetings with multiple occurrences, so that each occurrence uses the same meeting ID and settings. You can schedule these meetings in daily, weekly, and monthly increments. You can also set a recurring meeting to be used at any time.

Zoom Web portal or desktop client - see Zoom instructions.

Learn more: Scheduling with Zoom.

Additional resources:

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Start a Meeting

To start a meeting, you can use any Zoom client or click on the "Join Zoom Meeting" link within a calendar invitation or email which is included in your Outlook client (or any client that contains the Zoom meeting link).

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In-Meeting Controls


When starting/joining a meeting, you can join the audio by phone or computer.

Clicking on the Mic icon will let you mute and unmute your audio once connected.


Invite Participants

During a meeting, click Invite to send meeting information to more participants by email, Zoom chat, phone, or room system.

Manage Participants

When hosting a Zoom meeting, you have additional controls available to help manage your participants. Attendees can only view the other participants.

Share Screen



As a host, you can record the meeting to either the Zoom cloud or your local machine.

  1. Click on the Record icon in the toolbar.
  2. Choose to record to the Cloud or Local machine.
  3. Recording will process once the meeting ends.

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Zoom Best Practices

Before the Meeting:

Hosting A Meeting:

Hosting a Webinar:

Turn the camera on:

Below are additional resources from Zoom:

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Training Resources

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Technical Support

Please contact the DoIT Help Desk for technical assistance.

See Also: