UW-Madison Zoom - Consolidate your free personal Zoom account to UW-Madison Zoom

This document will explain how to consolidate your account to the UW-Madison Zoom service, if you choose to.

Important:

Eligibility

  • Faculty
  • Staff
  • Students

Topics


How will consolidating my personal @wisc.edu Zoom account to the UW-Madison Zoom service change my experience?

Free personal Zoom accountUW-Madison Zoom account
  • Features are limited.
  • 40-minute maximum group meetings.
  • No option for Single Sign On (SSO), so you’ll need to remember another password for the Zoom account.
  • Not protected by the UW-Madison Zoom terms of service.
  • Basic license. Need to pay for premium features.
  • No branded URL.
  • Activate or consolidate your personal @wisc.edu Zoom account to immediately gain access to more features.
  • 30 hour maximum for group meetings. Learn more
  • Single Sign on (SSO) - You will log in with your NetID and password.
  • Protected by the UW-Madison Zoom terms of service.
  • No need to pay for premium features.
  • Branded URL: https://uwmadison.zoom.us 

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What settings and data will consolidate from my personal @wisc.edu Zoom account to my UW-Madison Zoom account?

Account-level and user settings will be changed to mirror the default settings of the main University account.

Settings/events that will consolidated/migrated:

Settings/data that will not consolidate:

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What is the consolidation experience and steps?

Note: On 2/9/2021, eligible UW-Madison Zoom users who have a consumer Zoom account ending with @wisc.edu received an email notifying them they will be prompted to consolidate their consumer Zoom account into UW-Madison's Zoom environment when they log into their consumer Zoom account.

I only have a personal Zoom account that is using my netid@wisc.edu email address. What should I do?

You have three options

Option 1:

If the account is no longer being used, delete it.

Option 2:

If the account is being used for personal use, and you want it kept separate from your UW-Madison Zoom account, then rename the account to a non @wisc.edu address (e.g. @gmail.com).

Option 3:

If you want to consolidate the account into UW-Madison Zoom environment - go to https://uwmadison.zoom.us/ and log in with your NetID credentials. This will automatically consolidate your consumer account and any associated settings/data per information above.

I only have a personal Zoom account that is using my first.last@wisc.edu email address. What should I do?

You have three options

Option 1:

If the account is no longer being used, delete it.

Option 2:

If the account is being used for personal use, and you want it kept separate from your UW-Madison Zoom account, then rename the account to a non @wisc.edu address (e.g. @gmail.com).

Option 3:

If you want to consolidate the account into UW-Madison Zoom environment - go to https://zoom.us/ and log in with your first.last email address credentials. This will automatically consolidate your consumer account and any associated settings/data per information above. Important: you will need to wait overnight for the data to appear within your UW-Madison Zoom account.

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I have a personal Zoom account using a non @wisc.edu email address (e.g., bucky@gmail.com). What should I do?

Personal Zoom accounts that are not using an @wisc.edu email address cannot be consolidated in to the UW-Madison Zoom service. You can either continue to use the personal Zoom account or terminate the account.

I have a personal Zoom account using an email address (e.g. @gmail.com) other than a netid@wisc.edu or first.last@wisc.edu email address. What should I do?

Change your email address to netid@wisc.edu as soon as possible if you would like to consolidate your personal account to a UW-Madison Zoom account.

Note:

Steps to rename your account. 

  1. If prompted for consolidation, click Skip for this time.
  2. After logging in to your personal account, go to Profile > Sign-In Email > Edit
  3. Enter your netid@wisc.edu email address and click Save Changes.
  4. Check your netid@wisc.edu mailbox for an email from Zoom. Click on the link provided in the email.
  5. Sign in to https://uwmadison.zoom.us again. When prompted to consolidate, follow the consolidation steps provided above.

If you are still having issues renaming your account, please contact the DoIT Help Desk for assistance: Get Help from DoIT.

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I have a personal/consumer Zoom account using a department@division.wisc.edu email address. What should I do?

If your intention is to use this account within UW-Madison Zoom tenant, then follow the step outlined in UW-Madison Zoom - Getting Started with Service Accounts.

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See Also: