UW-Madison Zoom - Consolidate your free personal Zoom account to UW-Madison Zoom

This document will explain what to expect after you consolidate your personal Zoom account and how to consolidate your account to the UW-Madison Zoom service.

Important:

  • You must change the email address of your personal Zoom account to netid@wisc.edu before consolidating, if you are using any other email address (e.g., first.last@wisc.edu, dept@division.wisc.edu, user@outlook.com).

  • If you have an existing Zoom account that was provided by your division (e.g., UHS, Extension), do not follow the steps below and reach out to your Zoom account owner to coordinate when consolidation is appropriate.

  • If you want to keep your personal Zoom account separate from your UW-Madison Zoom account or if you are not eligible, change your personal account’s email address now to a non @wisc.edu address (e.g., @gmail.com).

Eligibility

  • Faculty
  • Staff
  • Students

Topics


How will consolidating my personal @wisc.edu Zoom account to the UW-Madison Zoom service change my experience?

Free personal Zoom accountUW-Madison Zoom account
  • Features are limited.
  • 40-minute maximum group meetings.
  • No option for Single Sign On (SSO), so you’ll need to remember another password for the Zoom account.
  • Not protected by the UW-Madison Zoom terms of service.
  • Basic license. Need to pay for premium features.
  • No branded URL.
  • Activate or consolidate your personal @wisc.edu Zoom account to immediately gain access to more features.
  • Unlimited time for group meetings.
  • Single Sign on (SSO) - You will log in with your NetID and password.
  • Protected by the UW-Madison Zoom terms of service.
  • No need to pay for premium features.
  • Branded URL: https://uwmadison.zoom.us 

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What settings and data will consolidate from my personal @wisc.edu Zoom account to my UW-Madison Zoom account?

Account-level and user settings will be changed to mirror the default settings of the main University account.

Settings that will consolidate:

Settings/data that will not consolidate:

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What is the consolidation experience and steps?

I have a personal Zoom account that is using my netid@wisc.edu email address. What should I do?

Login experience:

Consolidation steps:

  1. Go to https://uwmadison.zoom.us
  2. Click Sign in.
  3. Enter your NetID credentials.
  4. You will be prompted to confirm your email address. Click Confirm your email address.
  5. After you click on Confirm your email address, you will receive a confirmation email from Zoom.
  6. Check your netid@wisc.edu email account to complete the consolidation of your personal netid@wisc.edu email address to the UW-Madison Zoom service.
  7. In the email you received, click on Switch to the new account.
  8. When you click on the Switch to the new account button, you'll be taken to a page to accept your invitation to consolidate. If you select:
    • Sign in to your Current Account, you are choosing not to accept your invitation to consolidate and upgrade your personal account to a UW-Madison Zoom account.
    • I Acknowledge and Switch, you are accepting your invitation to consolidate and upgrade your personal account to a UW-Madison Zoom account.
  9. After accepting your invitation to consolidate, you can start using your UW-Madison Zoom account right away. Learn how to start using your account here: UW-Madison Zoom - Getting started .

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I have a personal Zoom account using an email address other than a netid@wisc.edu email address. What should I do?

Change your email address to netid@wisc.edu as soon as possible if you would like to consolidate your personal account to a UW-Madison Zoom account.

Note:

Steps to rename your account. 

  1. If prompted for consolidation, click Skip for this time.
  2. After logging in to your personal account, go to Profile > Sign-In Email > Edit
  3. Enter your netid@wisc.edu email address and click Save Changes.
  4. Check your netid@wisc.edu mailbox for an email from Zoom. Click on the link provided in the email.
  5. Sign in to https://uwmadison.zoom.us again. When prompted to consolidate, follow the consolidation steps provided above.

If you are still having issues renaming your account, please contact the DoIT Help Desk for assistance: Get Help from DoIT.

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I have a personal Zoom account using a department@division.wisc.edu email address. What should I do?

You can create a basic UW-Madison Zoom account by following the steps below. Please note: you will need to know the service account's password to follow the steps below. If you don't know the password, you can either reset the password, consult your IT department for assistance, or contact the DoIT Help Desk for further support.

  1. Go to https://uwmadison.zoom.us
  2. Click on Sign in.
  3. Enter the service account’s NetID credentials.
  4. Done.

Please note: the basic UW-Madison Zoom account will have a 40-minute time limit on meetings with 3 or more participants. If you would like to upgrade the service account’s Zoom license, please contact zoom-support@doit.wisc.edu and include your use case. More information is here: UW-Madison Zoom - Getting Started with Service Accounts.

(Optional) After you create a basic UW-Madison Zoom account, you can log in to zoom.us using the Google login option:

  1. Log in to zoom.us
  2. Click on Sign in with Google.
  3. Enter the service account’s netid or your netid@wisc.edu, if the service account is linked to your netid.
  4. Done.

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See Also: