Adobe Creative Cloud and Acrobat Pro Subscriptions for Students FAQ
UW-Madison purchased a limited number of Adobe Creative Cloud and Acrobat licenses for use by students enrolled in courses requiring them. After instructors tell DoIT that students in their course(s) require Adobe software, students need to click on the Adobe for Students link on the home page of the CSL (https://software.wisc.edu/cgi-bin/ssl/csl.cgi) and follow directions to activate their subscription.
(UPDATED) Q: I'm in a course that requires CC or Acrobat, and my
instructor says he's designated the course as requiring Adobe. How do I get access/stop my apps showing up as trials?.
A: Before you can access your subscription, you'll need to go to the Campus Software Library, click on Adobe for Students, and follow the directions to activate your subscription. This procedure is the same for the Spring 2021 semester as it was for the Fall 2020 semester. You will need to do it for every semester.
(NEW) Q: I was in a class in the fall that gave me Adobe access. What happens for spring semester?
A: Access from Fall semester will continue to mid-January and will not be removed until the first week of classes. You will need to re-enroll using the procedure above to continue your access. If you are no longer enrolled in a class that gives you access, you will lose access at that time. You will keep access to any previously uploaded cloud items for 90 days. Please download them before that 90 days expires or they will be removed by Adobe.
Q: Who can get these licenses?
A: Students enrolled in courses requiring CC or Acrobat can get access to the software if their instructors have requested it.
Q: How do I know if my instructors have requested CC or Acrobat subscriptions for students in my class?
A: Ask your instructor, or, if you haven't already done so, you can go to the Campus Software Library, click on the Adobe for Students link, and follow the instructions.
Q: I've filled out and submitted the form linked from the Campus Software Library, how do I actually get the software on my computer?
A: You can follow the instructions in this KB doc to log into your UW account: Adobe Creative Cloud - Logging in with Your UW-Madison Account.
Q: How does my instructor get CC or Acrobat access for the students in their course?
A: Instructors can follow these instructions to submit their courses: How Faculty Provide Student Access to Adobe Creative Cloud or Acrobat Pro
(NEW) Q: I am a graduate student teaching a class. How do I get access for myself?
A: Please see this KB page: How Faculty Provide Student Access to Adobe Creative Cloud or Acrobat Pro
(NEW) Q: I am working a campus job and need Adobe software access as part of that job. How do I get access?
A: Have your supervisor fill out the form at this link: How Faculty Provide Student Access to Adobe Creative Cloud or Acrobat Pro
Q: What is Creative Cloud?
A: Adobe Creative Cloud is a set of applications and services that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
Q: How long do these subscriptions last?
A: Subscriptions for fall 2020 courses will last until the first week of classes. Spring 2021 courses will last through the end of the semester.
Q: What if I'm taking courses that require CC or Acrobat in the spring semester too?
A: You'll need to re-subscribe when the signup is available. Your professor will let you know when that is ready.
Q: I had access to Adobe Creative Cloud all summer in 2020, what happened to that?
A: Adobe responded to COVID-19 and the resulting loss of access to computer labs by providing free Creative Cloud access to all students from late March 2020 to late August 2020. They chose not to continue that free access.
Q: I'm not enrolled in any courses that require CC or Acrobat Pro, but I still want to use it. What's my best option?
A: Creative Cloud is available on InfoLab computers. Also, Adobe offers a discounted rate to students (discounted for the first year of the subscription): https://www.adobe.com/creativecloud/buy/students.html.