WiscVPN - Connecting to the PaloAlto GlobalProtect Client (iOS)

This document outlines the procedure for connecting with the new GlobalProtect iOS app. This app is for iOS versions 10.3 and later.

Note from PaloAlto: GlobalProtect app 4.1.5 for iOS is now renamed GlobalProtect Legacy and is superseded by the newly redesigned GlobalProtect app 5.0. We recommend that you uninstall any older versions and download GlobalProtect app 5.0 from the App Store. 

Connecting to the PaloAlto GlobalProtect App

Below are instructions for connecting to the GlobalProtect app from the App Store.

  1. Open the app. A prompt for a portal address (uwmadison.vpn.wisc.edu) will appear.
    portal_address_screen.jpg

  2. You'll be asked to allow GlobalProtect to set up a VPN configuration. Click "Allow."
    allow_vpn_configuration.jpg

  3. Sign in with your UW-Madison NetID and Password. (DO NOT inlude @wisc.edu in the username.)
    sign_in_screen.jpg

  4. You should see a green shield in the center of the screen, and it should say "CONNECTED."
    connected_screen.jpg