ECMS - dll error when running Perceptive Content client

This document addresses a dll error that can occur with a new installation of the Perceptive Content client

Error: "The code execution cannot proceed because MSVCR110.dll was not found. Reinstalling the program may fix this problem." or "The code execution cannot proceed because MSVCP110.dll was not found. Reinstalling the program may fix this problem."

The errors above may be received after running a new installation of the Perceptive Content client.

The reason for the error is the installer may only install the x64 version of the of the Visual C++ Redistributable for Microsoft Visual Studio 2012.

The resolution is to install the x86 version of the Visual C++ Redistributable for Microsoft Visual Studio 2012 (https://www.microsoft.com/en-us/download/details.aspx?id=30679).