First Transit, Inc.
* Please note: Emails are reviewed and responded to only during regular business hours.
(608) 266-4466 -- Customer Service Center/Metro Paratransit
(608) 267-1107 -- Cancellation Line
(608) 266-6524 -- Lost and Found
(608) 266-4904 -- Administration Office
Monday-Friday 6:15 a.m. - 6:00 p.m.
Weekends & Holidays: 8:00 a.m. - 4:30 p.m.
1245 East Washington Ave.
Madison, WI 53703
Provides specialized transportation for the elderly and disabled.
Paratransit service complements the same area and hours of the city bus system. Riders must fill out an application and be a registered paratransit rider to use this service.