This document explains how to log-in to Qualtrics support.
- Log-in to your Qualtrics account and click the button with a question mark in the upper right corner.
- There are two different options for support.
- To view the Qualtrics support documentation yourself without speaking to a person, click Support Site. This will not require you to log-in.
- To speak with Qualtrics dedicated staff, click Contact Support. The following steps will explain how to log-in.
- A log-in page will appear once Contact Support is clicked. Click Sign in with SSO.
- Type the organization ID (which is uwmadison) into the textbox that appears.
- A page will appear that asks about your support request. Most of the buttons will refer you to a different Qualtrics support document or to the UW-Madison Qualtrics Brand Ambassador. If your problem is not one of the ones listed, and you still want to speak with a Qualtrics employee, click I have a different support request
- Select Survey Platform from the dropdown menu that appears.
- Click on the contact method you prefer.