UCCX - Logging in and out of telephone
This document explains how to login at the beginning of the shift or for the first time.
Some Call Center Express must log into the telephones as part of the signing in process. Please talk to your supervisor to find out if this is part of your process
Logging inNote: You must do this step before anything else involving the phones!
- Push the Applications button on the phone and then click 8 for Extension Mobility Login on the 8851 model or click 6 for Extension Mobility Login on the 7841 model.
- Input the UserID and PIN. The UserID is your NetID, if you have never logged in before or have not changed the pin, it will be 343842.
- In order to change or reset your PIN, See Cisco VoIP - Changing your telephone PIN
Push the Applications button again, then push 7 for Extension Mobility Login on the 8851 model or click 6 for Extension Mobility Login on the 7841 model. It should ask you if you want to logout, select yes. This should be the last step in the overall logout process.