Cybersecurity Awareness Training - FAQs

This document answers Frequently Asked Questions (FAQs) about the Cybersecurity Awareness Training.

How do I access the Cybersecurity Awareness Training?

  1. Go to
  2. Click the "Log In Using NetID" button.
  3. Click the red "Login" button.
  4. Enter your NetID username and password.

Note: After clicking the red "Login" button, you may automatically be logged in to the training if you already logged in to another UW–Madison service with your NetID.

Why do I have to take the Training?

Similar to the Sexual Harassment training, Cybersecurity Awareness Training is part of your employment obligation and is required per the UW System Board of Regents (see UW System Administrative Policy 1032 Information Security: Awareness). Learning how to be more cyber secure is also an important part of keeping data, privacy, and IT systems protected and secure.

When do I need to complete the training? 

For 2021, you need to complete your annual cybersecurity awareness training by June 30. If you are a new hire, you need to complete it within 30 days of your first day of work. However, please feel free to keep playing the game.

How long will it take me to complete the training?

If you choose to do it in one sitting, it should take approximately 20 minutes or less. If you choose to answer questions each day, it would take you approximately 20 days (at about 1-2 minutes a day).

How will I know when I've completed the training?

You will have completed the 2021 annual Cybersecurity Awareness Training when you have earned two related badges in your training dashboard. Your badges are earned by:

  1. Reading and acknowledging the UWSA Acceptable Use of Information Technology Resources Policy in the training platform. Once completed, you will earn the Acceptable Use Policy badge.
  2. Answering the next 20 questions in the training module. This provides you with the 2021 Cybersecurity Awareness Training badge. Earning both badges will complete your requirement.

I completed my cybersecurity training through my department/at another UW System campus. Do I have to complete this training too?

If you’ve taken Cybersecurity training at another campus or in another department within the fiscal year, you do not have to take this training. Please email a copy of your completion certificate to, and you will be removed from the Cybersecurity Awareness Training for UW–Madison.

How do I change my picture on the platform?

  1. Click on the drop down arrow near your name in the upper right corner. 
  2. Select “Profile Settings.” This will open a screen with your current image. 
  3. Below the image, click on “Change Avatar.” 
  4. Select from the available avatars.
  5. Click “Save Avatar.”

How can I remove myself from the Leaderboard?

  1. Click on the drop down arrow near your name in the upper right corner.
  2. Go to “Profile Settings.”
  3. At the bottom of the page, you will see “Leaderboard Visibility.” Slide the button to the left to remove yourself from the Leaderboard.
  4. Click on the red “Save Changes” button.

Is the platform ADA compliant?

At this time, the platform is not ADA compliant. For more information on the accessibility and usability of the platform and how to get assistance or report an accessibility barrier, see the Cybersecurity Awareness Training - Accessibility & Usability Information. There is also an alternative version of this training on Canvas that is ADA compliant. Please enroll at:

How do I find a past question?

There is a question archive where you can find questions you answered correctly and incorrectly. If you click on one of the questions, you can see your answer and read more about the correct answer when you click on the question mark button below the question.

Will I get the same question more than once?

It is not highly likely that you will get the same identical question again. However, you may get a very similar question.

Can I correct a “wrong answer”?

There is no need to correct a wrong answer. “Wrong Answers” are opportunities to learn. In the future, a similar question may appear, and you’ll then have the opportunity to answer it correctly.

What do I do if I don’t know the answer to a question?

It’s perfectly fine to not know the answer to a question. You can look for the answer online or you can guess. You can learn more about the correct answer in the information that appears after you answer. This will help you know the right answer the next time.

Does everyone get the same questions?

There is a pool of questions that are available to everyone. You will have the same questions but on different days.

If I found something that is broken or an error in the platform, how do I report that?

Contact the DoIT Help Desk at (608) 264-4357 or via email at