CAE Duo - Activating the Duo app

How to set up your CAE Duo account for a smartphone or tablet

Background:

The College of Engineering has decided to integrate Duo into critical CAE infrastructure services to adhere to campus policies. In order to utilize Multi-factor authentication, you will need to set it up on a smartphone, tablet or token. More on the Duo Multi-factor Authentication Project can be found on here:  MFA-Duo - What is Duo Multi-factor Authentication?

Please be sure you have activated Duo on your CAE account before setting up the Duo App. If you haven't, please see this page: CAE Duo - First time setup

CAE Duo- Duo App for Smartphone or Tablet


This document will walk you through the process of setting up Duo Multi-factor Authentication for College of Engineering specific services for use with a smartphone or tablet. Please note that this is in addition to your NetID specific Duo installation. You will have two Duo instances under the same application once you have completed these steps. Please plan for 10-15 mins to get your Duo registered with the College of Engineering.

Note: This document is only for setup if you're planning to use a smartphone or tablet with MFA Duo.

If you wish to use a hardware token only, please see the instructions here. 

As mentioned in the Initial Setup directions, please be sure to use a separate device from your phone or tablet to access the MFA portal, as setting up the app will require scanning a QR code from your device

1. Once you have activated Duo on your CAE account, navigate to mfa.cae.wisc.edu, where you should see the CAE Duo Portal, shown below.  To begin setting up the Duo App, click "Start Setup"


start


     2. Select the device type you would like to add:

  • Smartphone


    • Select Mobile Phone then press Continue.

      phone0

      Enter your phone number. press Continue.

      phone1

      Select the type of phone that the number is associated with and press Continue.


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      If you are setting up Duo for the first time you must download the Duo Mobile Application for your device. If you are adding it you can skip to the next step.
      • iOS/iPhone: Download the Duo Mobile App from the App Store.

      • Android: Download the Duo Mobile App from the Google Play Store.

      • Windows Phone: Download the Duo Mobile App from the Microsoft Store.

      Configure the Duo App on your mobile device and finish adding the device in MFA Portal:
      • Open the Duo App on your phone.

      Note: After opening the Duo App, you may be asked to accept notification and camera privileges. Click Allow if prompted.

      • In the MFA Portal, click I have Duo Mobile installed.

      mi1
      • In the Duo App on your device, tap the plus sign button in the top right.

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      Using your device, scan the QR code on the screen in the MFA Portal and click Continue.

      The following video from Duo demonstrates how to scan the QR code: Duo Self Enrollment


      • ss
      s1You will see the following screen in your browser if your first device registration is successful, and your mobile phone should return to the Duo home screen. You have completed registration.
  • Tablet


    • Select Tablet then press Continue.

      phone0

      Select iOS or Android (depending on your device) then press Continue.

      Tablet OS

      If you are setting up Duo for the first time you must download the Duo Mobile Application for your device. If you are adding it you can skip to the next step.
      • iOS/iPhone: Download the Duo Mobile App from the App Store.

      • Android: Download the Duo Mobile App from the Google Play Store.

      • Windows Phone: Download the Duo Mobile App from the Microsoft Store.

      Configure the Duo App on your tablet and finish adding the device in MFA Portal:

      • Open the Duo App on your tablet.

      Note: After opening the Duo App, you may be asked to accept notification and camera privileges. Click Allow if prompted.

      • In the MFA Portal, click I have Duo Mobile installed.
      mi1
      • In the Duo App on your device, tap the plus sign button in the top right.

      da1

      Using your device, scan the QR code on the screen in the MFA Portal and click Continue.

      The following video from Duo demonstrates how to scan the QR code: Duo Self Enrollment


      • ss
      s1You will see the following screen in your browser if your first device registration is successful, and your mobile phone should return to the Duo home screen. You have completed registration.