Steps required for a new employee to access SMPH/HSLC computing resources.
The request for a UserID on the local SMPH/HSLC network, should be preceded by obtaining a UW ID and a NetID. New hires are assigned a 10-digit UW ID number at the time of hire.
The UW ID number can be obtained in advance of start date, by following the instructions at:
My UW Early NetID Activation for New Employees (UW-Madison only)
Once the UW ID number has been obtained, the new employee can create a NetID account here:
NetID Account Activation
To apply for a UserID on the SMPH/HSLC network, the employee's supervisor (or other SMPH contact) must complete the web form at:
New Employee Request
Your network account will implement a username, that is the same as your UW NetID username. A temporary password will be assigned, which the new user must change at first login. We also require a valid "wisc.edu" email address, to obtain a user account on the SMPH network. The supervisor should indicate specific departmental shared folder(s) to which the new user should have access.
The supervisor will be notified when the new user account is created, and the temporary password has been assigned. The new employee will be prompted to set his password at first logon (for Windows computers) or can submit to the following web form:
Password Change Form
The notification email to the supervisor will also include the outline of network policies and procedures which should be forwarded to the new employee.
For information on installing telephone access and voicemail services see the following:
Telephone Service (Cisco VoIP)
An in person IT orientation for the new employee, by SMPH Shared Services IT Desktop Support staff, can be scheduled (at the new employee's convenience) either within the New Employee Request form, or by opening a case with the DoIT Help Desk (specify HSLC Gold and the supervisor's name).
DoIT Helpdesk - HSLC Gold VIP Support
Phone: 264-4357 (264-HELP).
IMPORTANT: Select Option 5 “Contracted Departmental VIP Support”
or E-mail: email@example.com