This document will show KB Admins how to efficiently update documents. The Batch Access Change options include all fields in the document editor related to document access.
Note: You may refine your search to obtain a specific set of documents and their comma delimited Document IDs.Select the Exact Documents To Update
At any time, you may click on the triangle on the left of the Document Title to see the Document Quickview (e.g. the entire content of the document) without leaving the screen.
Upon your selection, a text box with field-specific instructions will appear next to the field you have chosen to update. By not selecting any of the options from the dropdown menu, that field will remain unchanged.
Using the drop down menus, select the fields you wish to change for the selected documents.
Once you have made your selection(s), we strongly encourage you to check the:
Once you are certain all your selections are accurate, click on the Submit button.
On a final note, documents will be updated 100 at a time.
For example, if you choose to update 398 documents at once, 100 documents will be updated at one time, then the next set of 100, then the next set of 100 and then the remaining documents until all your updates are made.
Only 100 documents are updated at a time to manage the load on our servers.