MyUHS - Frequently Asked Questions

• Current students
• Faculty
• Staff

The log in portal to the web MyUHS can be accessed here: MyUHS.

You do not need to use the app to use MyUHS.

• All current versions of iOS are compatible.
• Android 10 and higher is required.
  • The app will not be available in the Play Store if you have Android 9 or lower. Here is how to check and update an Android OS: Android Help - Check & update your Android version.
  • There are no plans to create a compatible app for Android 9 or lower systems.
  • You can login to the MyUHS web portal for the same functionality.

• View lab results
• Upload immunization and health history information
• Improved functionality in a mobile responsive design
• Securely communicate with providers
• Schedule appointments, including COVID-19 testing
• Check in for telehealth appointments

• You can login to MyUHS here for the same functionality as the app.
• If unable to login, please email uhs@uhs.wisc.edu to determine if you're eligible.
• For other issues, try:
  • Force quitting
  • Restarting the phone
  • Uninstalling and reinstalling
• If receiving a "mobile phone required" error when attempting to book an appointment in the MyUHS app or portal, you will need to update your MyUHS profile to include a mobile phone number. Once entered, the error message will no longer appear and you will be able to proceed with scheduling an appointment.