This document summarizes the accessibility and usability barriers identified in the end-user experience of the Kaltura MediaSpace which includes viewing and navigating the MediaSpace and videos. This document also includes how to get help with using Kaltura.
Kaltura MediaSpace is a cloud-based video hosting platform available to users with a UW-Madison NetID. Faculty, staff and students can upload media content to Kaltura MediaSpace, at which point it is automatically converted and optimized for distribution on the web. Media links and embed code are provided so that you can easily share your media in Canvas, on websites and social media.
Kaltura MediaSpace is part of the Learn@UW suite of learning technologies. More information about Kaltura MediaSpace, updates, events and how to work with the Learn@UW-Madison learning technology consultants are available on the DoIT Academic Technology website.
Please contact the DoIT Help Desk for technical assistance or questions regarding Kaltura MediaSpace. Instructors and instructional staff can also request a consultation with a DoIT AT consultant to discuss using Kaltura MediaSpace through the DoIT Help Desk.
For additional support documentation see the Kaltura Knowledgebase.
The following are accessibility barriers that may be experienced by the end-user in Kaltura MediaSpace while viewing and navigating videos.
The following barriers exist which will impact users who are blind or low vision and are navigating via screen reader on Kaltura MediaSpace.
Several images on the website homepage are missing any alternative text which allows screen readers to read their description.
Some labels are missing in some form inputs, buttons, and links making it difficult to search or use these functions.
Some heading levels are skipped or missing in the page content.
Some text in MediaSpace fails color contrast accessibility which may pose a barrier to people who are colorblind or have low vision. Some labels including video descriptions, “like” counts, and “play” counts may be difficult for some users to read.
Additionally, the active transcript widget contains some color contrast accessibility barriers including the “Hide transcript” button, which is too light and hard to read. Also, the highlight color created when the user highlights transcript text is too light to read at times.
The following are barriers which may be experienced by the user when uploading and managing video content.
The “publish” button in the MediaSpace video authoring experience is not reachable via keyboard. To publish, the button can alternatively be reached by clicking on the “Actions” menu and finding “Publish” in the “Actions” dropdown via keyboard.
The “My Media” button is not reachable via keyboard. The button can alternatively be reached by navigating through the “Related Media” dropdown via keyboard.
Additionally, when the user is uploading captions, they see a pop-up appear asking for file, language, and more information about captioning appears. The user is not able to select options in the pop-up list for “language” via keyboard. Options can be alternatively selected if they manually type their options in order to get results. This required navigation is not intuitive and may not be discoverable for some users.
The following are accessibility barriers that may be experienced by the end-user in Kaltura Capture while recording and editing videos.
Some users may have difficulty with the “suggest” and “suggest a new document” buttons at the bottom of the page due to low color contrast accessibility causing the labels to be hard to read.
Some form inputs in Capture are missing the required HTML attribute which allows users navigating via a screen reader to know which fields are required.