ISIS - Problems with Windows 2000 TEMP Directory

This document explains how to resolve issues between ISIS and the Windows 2000 Temp directory.

Note: Only developers use the ISIS client, so this is not an error a production user will experience.

Potential for data loss CAUTION: Please make sure your important data is backed-up to Bucky Backup or an external storage device (such as a CD, DVD, or external hard drive) before attempting this procedure. DoIT assumes no liability for data loss that occurs as a result of this procedure.
Windows 9x/2000/XP
UNSUPPORTED

NOTE: Windows 95/98, Windows Me, Windows 2000, and Windows XP are no longer supported by the Help Desk. We can only provide best effort support. If we are unable to resolve your Windows 9x/2000/XP issue, you may be able to find help in Microsoft's Knowledge Base.

These products are no longer actively supported by Microsoft. No further development will take place on these products and security updates are no longer issued. It is highly recommended that you upgrade to Windows 8, 7, or Vista.

SYMPTOM

Users have problems writing to or using the default temp directory setup by Windows 2000 (SP2 or later).
Such as after the install, the wrong Server Type and Database are displayed.

SOLUTION

Changing the location of TEMP will solve many errors related to the Peoplesoft configuration settings.
  1. Create a directory with a short name in the root of your hard drive. For example, create a new folder C:\isistemp.
  2. Select Start > Settings > Control Panel > System.
  3. On the Advanced tab, click the Environment Variables button.
  4. Edit settings for TEMP and TMP to point to the new directory you created. Make sure you edit both the USER variables TEMP/TMP and the SYSTEM variables TEMP/TMP.
  5. Apply the changes by clicking OK.
  6. Reinstall the SFS Peoplesoft client. (This will reset the SFS config to use the new TEMP settings.),/li>



Keywords:isis temp tmp directory errors problems peoplesoft configuration settings windows 2000 datalossdisclaimer win9x2kdisclaimer   Doc ID:1184
Owner:Patrick Z.Group:DoIT Help Desk
Created:2001-12-16 19:00 CDTUpdated:2012-05-11 15:13 CDT
Sites:DoIT Help Desk
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