UW-Madison Box - Administrative Reports

This is a catalog of the Box Administrative reports that are available and under what circumstances they will be provided to UW-Madison account holders. Box Administrative Reports can only be run by the primary Box Administrator or a Co-Administrator. We do not delegate reporting access to embedded IT support staff or individual account owners. Comprehensive Enterprise wide reports will only be provided at the request of the Office of Cybersecurity.

Reports Available to UW-Madison Box Customers

The delivery of administrative reports is not automated, we can support running reports on-demand, but not more frequently than once per quarter unless they are requested to support troubleshooting a technical issue or incident response.

We strive to respond to requests as quickly as possible but if we receive a high volume of requests, it may take up to 4 weeks for the Box team to respond. Please be patient with us.

Folders and Files: Export a current snapshot of information about all folders and files in a specific account. Includes file metadata information such as file size and last update, but does not include the date of last file access. Folder and File reports are only run for the entire account and cannot be limited to a specific sub-folder within an account.

Who Can Request: Account owners can request copies of this report for their own Box account or for Project Directory accounts where they are a Co-owner on the top level folder.

Collaborations: Export a current snapshot of user permissions on all collaborated folders and files. This report does not include collaboration history and can not be used to determine who might have had access to a file/folder in the past.

Who Can Request:

  • Account owners can request copies of this report for their own Box account or Project Directory accounts where they are a Co-owner on the top level folder.
  • Managers/Supervisors can request copies of this report for individuals who reported to them and who are no longer eligible for the UW-Madison Box service.

Shared Links: Export a current snapshot of all shared links. Includes the sharing permissions associated with the link.

Who Can Request: Account owners can request copies of this report for their own Box account or Project Directory accounts where they are a Co-owner on the top level folder.

Note: When reviewing Shared Link Reports the "Shared Link Derived Status" column represents the current security of the file. A file may have been created with an Open shared link and then moved to a folder that has a more restrictive policy. That will result in a difference between the Shared Link Status and the Shared Link Derived Status.

User Activity: An audit log report of most user actions (e.g. collaboration invitations, file upload/download/edit, shared link and file requests). Activity logs are available for up to 7 years from the date the report is run. This report is usually used for troubleshooting technical issues or missing content.

Who Can Request: Reports will only be provided to the account owner if they are requested as part of troubleshooting a technical issue with the Box Service.

User Statistics: Export a summary of a user’s total logins, uploads, downloads, previews, edits, and deletes. Used for Enterprise reporting and metrics.

Who Can Request: Account owners can request copies of this report for their own Box account.

You can request any of the Box Administrative reports by submitting the Request Form.

Having trouble accessing the google form? You might be logged into a personal Google Workspace account. For details on how to switch to your UW-Madison account see: UW-Madison Google Workspace - UW-Madison Google Workspace Accounts vs. Personal Google Accounts.

Administrative Reports Not Available to UW-Madison Box Customers

This is a list of reports that are available to UW-Madison Box Administrators but are only used for Enterprise Administration.

User Details: Full list of all users, the account details include alternate email addresses, and storage used. Account owners can see the same information from within Account Settings.

Security Logs: Log of all admin security settings changes.

Outbound Collaboration: Details about managed users collaborating on files outside of the UW-Madison enterprise.

Platform Activity: Usage and activity for custom applications and integrations built with the Box Platform.

Historical Platform Activity: Historical usage and activity for custom applications and integrations built with the Box Platform.

See Also