Learn@UW - Grades File Exported Contains No Grades

If a .csv Grades file exported in a course contains no grades, actual grades are in the gradebook, and no warning messages have been issued, then the course has been set up to have sections but there are no sections.

That is, the course has the option "Course has sections" on the Course Offering Information page set, but no actual sections have been created or any previously created sections have been deleted.

If you are at UW-Madison, please contact the DoIT Help Desk for assistance with this problem. Otherwise, contact your campus help desk.

 


For Site Administrators Only

The problem occurs because an instructor is not a member of all sections and no sections exist. If sections were present, instructors would be able to export grades in the sections that they are members of.

To correct the problem, either uncheck "Course has sections" on the Course Offering Information page and press Save, or set up the sections in the course. Instructors will then be able to export the grades.




Keywords:brightspace learn@uw learnuw d2l desire2learn instructor administrator section csv file cannot export empty no grade gradebook   Doc ID:11967
Owner:Susan D.Group:Learn@UW Utility
Created:2009-08-11 19:00 CDTUpdated:2015-06-03 16:08 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Learn@UW Madison, Learn@UW Utility
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