Learn@UW - Delete Icon Displays on Chats for Roles Without Permissions to Delete Them
In the Chat tool, 'Delete' icons (resembling trash cans) display at the top and at the bottom of listed chats even for users of a role without permissions to delete that specific type of chat.
Typically, students only have permissions to delete their Personal Chats at the Organization Level.
If you do not have permissions to delete a specific type of chat, you cannot select any of the listed chats for deletion and the chats are protected from being deleted. However, you can still click the Delete icon which will bring up a pop-up window that displays the message "Please select at least one chat". This can be misleading.
Example Student View of General Chats Students Cannot Delete
This is a known issue.