Telephone Activity Reports - Understanding Your Telephone Activity Report

This document how to understand your Telephone Activity Report

Reading your Telephone Activity Report

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Items 1 through 23 pertain to the detail per telephone number section of the report. Descriptions:

  1. Date report was generated.
  2. Report title.
  3. Billing month and year.
  4. Department funding that was charged.
  5. Department name that was charged.
  6. Voucher number.
  7. Page number and total number of report pages for each general ledger number.
  8. Telephone number billed.
  9. Name associated with this telephone number. Note: Not all numbers have names associated with them. See Names associated with numbers on your Telephone Activity Report.
  10. Type of service. Note: Typical service types include Centrex Administration, Point-to-Point ISDN, Multipoint ISDN, Cellular and Calling Card.
  11. Location of telephone number. Note: This is the primary location that is the official record used for E911 purposes. Location information is not given for cell phones because they are not physically attached to a location.
  12. Service item or usage. Examples include cellular monthly service, voice mail service, line rental (billed once per year near the beginning of the fiscal year), local calls, cellular usage, toll usage and STS usage.
  13. Quantity of service items billed.
  14. Total amount billed per service item.
  15. Date and time that the call was placed.
  16. Telephone number from which the call was placed.
  17. Location from which the call was placed.
  18. Telephone number to which the call was placed.
  19. Location to which the call was placed.
  20. Call duration (in minutes).
  21. Amount billed per call.
  22. Total amount billed per usage type. Some common usage types are STS, Toll and Cellular.
  23. Total amount billed per number. Note: This amount equals the combined totals billed per service item in number 14.

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Items 24 through 37 pertain to the summary section of the report. The summary section has three parts. First is a list by number which gives the totals for each. Next is a list by service which gives totals by the service type. Last is a list of numbers (for any type of service) that had no usage during this billing period. Some descriptions in the detail section are repeated in the summary section (see below). Descriptions:

  1. Department funding that was charged.
  2. Telephone number billed.
  3. Type of service. Note: Typical service types include Centrex Administration, Point-to-Point ISDN, Multipoint ISDN, Cellular and Calling Card.
  4. Name associated with this telephone number.
  5. Total amount charged for each number (includes all services and usage).
  6. Service or usage type.
  7. Call counts per usage type.
  8. Minutes of use per usage type.
  9. Total amount charged for each service or usage type.
  10. Total charges for the funding number.
  11. Telephone or calling card number.
  12. Name associated with this telephone number.
  13. Service or usage type.
  14. Location of telephone number.



Keywords:Telephone Activity Reports TAR view read understand reading understanding explanation   Doc ID:12172
Owner:ELIZABETH C.Group:Voice Services
Created:2009-09-15 19:00 CDTUpdated:2014-11-03 15:06 CDT
Sites:DoIT Help Desk, Voice Services
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