Directory Search (Win) - Configure Outlook 2013 | 2010 for the White Pages

Important: By February 2017, Microsoft will no longer push any updates to Office 2013 suite of applications. Please see the following document for further details: Office 365 - Microsoft Office 2013 path to retirement.

The following document explains how to configure directory search in Outlook 2010 or Outlook 2013. The screenshots below are from Outlook 2010, but the steps for Outlook 2013 are identical and the screens you see will look very similar. Please contact the DoIT Help Desk if you have any issues setting up connectivity to the campus directory.

  1. Launch Outlook.

  2. Click on the File tab.

    File tab selection
  3. Click on Account Settings, then "Add and remove accounts or change existing connection settings."

    Account settings selection
  4. Click on the Address Books tab.

    Address books tab selection
  5. Then click New...

    Address books menu
  6. Select Internet Directory Service (LDAP)

    Add new account menu - select Internet Directory Service

    Then click Next

  7. In the Sever Name field, type: ldap.services.wisc.edu

    Server information screen

    Then click on More settings...

  8. You will see a pop up that says "You must restart Outlook for these changes to take effect."

    Restart Outlook dialog box

    Click OK

  9. Within Display Name, enter: ldap.services.wisc.edu

    Connection tab - display name screen

    Then click on the Search tab.

  10. Under Search Base, select Custom.

    In this field, type: dc=wisc,dc=edu

    Search tab - search base screen

    Then click OK

  11. Now you should be back on the screen called Directory Service (LDAP) Settings

    Add new account screen

    Click Next

  12. You should see the following screen:

    Add new account finished screen

    Click Finish

  13. Click Close in the Directories and Address Books window

    Address books menu
  14. You will need to exit and restart Outlook before you can use LDAP.

    Click on the File tab

    File tab

    Then click Exit

    File screen - exit selection
  15. Restart Outlook.

  16. Click on Address Book

    Address Book selection
  17. In the Tools menu, click Options

    Address book - Options menu
  18. Make sure Custom is selected. Then click on ldap.services.wisc.edu to select it, and use the arrow to the right to move it to the top of the list.

    Addressing menu - Custom selection

    Then, under "When opening the address book, show this address list first:" select ldap.services.wisc.edu

    Addressing menu - showing ldap first selection

    Then click OK

  19. When you relaunch Outlook, you should be able to search the LDAP directory!

See Also:




Keywords:whitepages microsoft office outlook 2010 2013 directory services ldap address book wiscmail email whitepages configure configuring accessing setup installing campus look up people directory search o365   Doc ID:13789
Owner:Ara M.Group:Office 365
Created:2010-04-08 19:00 CDTUpdated:2016-08-22 14:50 CDT
Sites:DoIT Help Desk, DoIT Staff, DoIT Tech Store, Office 365, UW Housing, UW Platteville, WiscCal, WiscMail
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