The DoIT Operational Framework, ITIL & Service Management Contacts at DoIT

Links for DoIT's Operational Framework, ITIL, and contacts for service management information at DoIT.

DoIT's Operational Framework describes best practices for service management at DoIT. It is based on the ITIL framework (the Information Technology Infrastructure Library).
Service Outage Notification
  • DoIT Outages Page (planned and unplanned outages for services managed or monitored by DoIT)
  • UW System Outages Page (planned and unplanned outages for UW System services managed or monitored by DoIT)

DoIT Contact Emails:



Keywords:itil operational framework email contacts doit change incident configuration management CMDB   Doc ID:13969
Owner:Victor P.Group:DoIT IT Service Management
Created:2010-05-10 19:00 CDTUpdated:2012-02-03 12:30 CDT
Sites:DoIT Help Desk, DoIT IT Service Management, DoIT Staff, Systems & Network Control Center, Systems Engineering, WiscIT - Wisconsin IT Service Manager
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