DoIT Enterprise Server Hosting Options

DoIT Enterprise Server Hosting Options

Table of contents

DoIT server hosting options

DoIT offers two main enterprise (managed) server hosting options to campus customers:

 

Customer owns
hardware

Customer maintains
hardware

Customer maintains
operating system

Customer maintains
applications

Enterprise storage
tiers available

DoIT manages
network

#Enterprise physical hosting

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(tick)
1, 2, 3
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#Enterprise virtual hosting

 

 

 

(tick)
Auto-Tiered (SSD, SAS 15K, SAS 7.2K)
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Enterprise hosting

Enterprise physical hosting

DoIT's enterprise physical hosting option allows customers to house DoIT-approved rack-mountable servers in DoIT's data centers. DoIT is responsible for all hardware and operating system administration and maintenance while the customer is responsible for software administration and maintenance.

Features

  • DoIT is responsible for the maintenance of the server hardware and server operating system
  • Physically secure data center, staffed 24x7
  • UPS backed 208V AC power
  • Managed HVAC, fire suppression
  • Gigabit (1000BASE-T) ethernet networking, 10G (10GBASE SFP+, 10GBASE-T)
  • DoIT-managed IP and DNS
  • DoIT-managed hardware firewall service (required for devices attached to the campus network)
    • If a server has access to restricted data, it is the customer's responsibility to implement appropriate security controls
  • Integration into DoIT's Continuity of Operations Plan (COOP)

Caveats

  • The customer is responsible for the maintenance of any applications running on the server
    • DoIT, for an additional fee, may be able to provide application and database administration services
  • Requires DoIT-approved hardware and operating system configuration
    • DoIT supports AIX, Red Hat Enterprise Linux, Solaris, and Windows
  • Tier-1, tier-2, and tier-3 enterprise storage offerings available to enterprise physical hosting customers
    • DoIT will work with customer to determine if the use of DoIT's SAN-based enterprise storage is required
    • Enterprise storage volumes can be increased from initial allocation, if needed
  • DoIT requires that the server operating system and production data be backed up using Bucky Backup
  • DoIT requires a regularly scheduled bi-monthly maintenance window for Operating System maintenance.  Whenever it is possible, maintenance will occur in this window, the customer will be notified when maintenance is necessary.
  • DoIT provides 24x7 server, operating system, and (optionally) application monitoring
  • DoIT will work with customer to determine where to physically host a server
  • Virtual machines cannot be hosted inside of enterprise physical hosting servers
    • IBM AIX LPARs and Sun Solaris zones are excluded from this restriction
  • Server hardware and operating system support is "best effort" outside of campus business hours

Enterprise virtual hosting

DoIT's enterprise virtual hosting option provides customers with a virtual machine (VM) in DoIT's production virtualization cluster hosted in DoIT's data centers. DoIT is responsible for the underlying virtual infrastructure and guest operating system, and the customer is responsible for software administration and maintenance.

Features

  • DoIT is responsible for the maintenance of the virtual server infrastructure and guest server operating system
  • Virtualization infrastructure built using VMware's vRA and ESXi products
  • VMs can be provisioned with up to 128 GB of memory
    • Memory can be increased from initial allocation, if needed
  • VMs can be provisioned with up to 16 CPUs
    • Virtual CPUs can be increased from initial allocation, if needed
  • 10G and gigabit network connectivity
  • DoIT-managed IP and DNS
  • DoIT-managed hardware firewall service (required for VMs attached to the campus network)
    • If a server has access to restricted data, it is the customer's responsibility to implement appropriate security controls
  • Auto-Tiered storage (SSD, SAS 15K, SAS 7.2K)
    • Storage volumes can be increased from initial allocation, if needed
  • Ability to move virtual machine, storage between data centers, if needed
    • No outages for most enterprise storage maintenance
  • Integration into DoIT's Continuity of Operations Plan (COOP)

Caveats

  • The customer is responsible for the maintenance of any applications running on the virtual server
    • DoIT, for an additional fee, may be able to provide application and database administration services
  • Requires DoIT-approved operating system configuration
    • DoIT supports Linux and Windows as part of its enterprise virtual hosting service
  • DoIT requires that the server operating system and production data be backed up using Bucky Backup
  • DoIT provides 24x7 server, operating system, and (optionally) application monitoring
  • DoIT will work with customer to determine where to physically host a virtual machine
  • Virtual machines cannot be hosted inside of enterprise virtual hosting VMs
  • Server hardware and operating system support is "best effort" outside of campus business hours

Server hosting fees

Enterprise physical hosting
Enterprise virtual hosting

Enterprise storage

Storage

Cost

Notes

Tier 1

Tier 1: $14.00/GB/year (includes off-site mirroring)

Designed for production applications requiring maximum uptime and maximum performance

The Storage Team determines if a server uses Tier-1a or Tier-1b based on workload.

Tier 2

$10.00/GB/year (includes off-site mirroring; $5.00/GB/year unmirrored)

Designed for typical production applications

Tier 3

$3.00/GB/year (includes off-site mirroring; $1.50/GB/year unmirrored)

Designed for non-production applications

SAN connection fee

$600/server/year

Only required for enterprise physical customers using enterprise storage

Tier 4

$0.30/GB/year (unmirrored)

IP-based (iSCSI) storage offering
Designed for archival purposes only
DoIT Systems Engineering approval required

Bucky Backup

DoIT Systems Engineering labor
  • Labor costs are estimated at 8 - 16 hours per server/year (minimum), billed as time and materials
    • DoIT Systems Engineering hourly rates average around $92
      • Labor is billed at $84/hour, $92/hour, or $100/hour, depending on classification of technologist

Example server configurations

NOTE: Labor, operating system licenses, and backup costs are not included in these examples.

Option 1 (2 VMware virtual servers, enterprise hosting)

Environment

Model

CPU

Memory

Storage

Hosting

VM

Storage

Acquisition

Yearly

Production Server

VM

2 virtual

4 GB

100 GB

$1600

$700

$500

$0

$2800 + backup, labor

Non-production Server

VM

2 virtual

4 GB

100 GB

$1600

$700

$500

$0

$2800 + backup, labor

Option 2 (2 Dell PowerEdge R620 servers, enterprise hosting, enterprise storage)

Environment

Model

CPU

Memory

Storage

Hosting

VM

Storage

Acquisition

Yearly

Production Server

Dell PowerEdge R610

2 Xeon E5-2620

16 GB

100 GB (tier 2)

$2795

$0

$1600 ($1000 + $600 SAN connection fee)

$5000

$4395 + backup, labor

Non-production Server

Dell PowerEdge R620

2 Xeon E5-2620

16 GB

100 GB (tier 3)

$2795

$0

$900 ($300 + $600 SAN connection fee)

$5000

$3695 + backup, labor

Option 3 (1 Dell PowerEdge R620 server, enterprise hosting, local storage)

Environment

Model

CPU

Memory

Storage

Hosting

VM

Storage

Acquisition

Yearly

Production Server

Dell PowerEdge R620

2 Xeon E5-2620

16 GB

(local)

$2795

$0

$0

$5000

$2795 + backup, labor

References




Keywords:enterprise hosting full physical virtual vm server managed   Doc ID:14776
Owner:Steve T.Group:Systems Engineering
Created:2010-08-01 18:00 CSTUpdated:2016-08-01 07:54 CST
Sites:DCTeam, DoIT Help Desk, Systems Engineering
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