BN - Reprint Benefits Billing Invoices
This document outlines the steps for reprinting a Benefit Billing Statement using Cypress.
Institution Benefit Administrators will need security access to Cypress. For information on how to install Cypress, please reference KB Document 45787 is unavailable at this time. .
- Statements are available on Cypress for 90 days
- Best Practice: Print a copy of each statement for the employee's benefit file.
- This KB provides steps for reprinting a statement only. It's important to note that the UW Service Center creates, prints and sends the original copy to the employee. If the statement appears incorrect or in need of an adjustment, please contact the UW Service Center to open a ticket. The Benefits Team will verify and make adjustments in HRS and print and mail the updated statement on your behalf.
1) Navigate to https://cypress.doit.wisc.edu/
2) Select the Cypress Client button in the middle of the screen
3) Click the icon in the middle of the screen
4) If prompted Select ‘Allow’
5) Enter Cypress as your Domain and enter your Username and Password, and select OK to log in.
6) You should see Prod in the window to the left
- If you do not see Prod refer to this Troubleshooting PDF
7) If the door on the PROD icon is not open double click on it, this will enable the Inbox Viewer button
8) Select Inbox Viewer
9) This will open a new window, select the ‘+’ next to “UWSC – HRS”
10) Select ‘Benefits’ this will open the folder in the window to the right
11) Search for Ben040 in the list corresponding to the date statements were run for the Billing Period
12) After clicking on Ben040 the window below will open up
13) Select the Binoculars Icon on the right hand side of the window
- This will allow you to type in an Empl_ID and search for a specific employee’s statement
14) After the Search function has found the employee, you can look at their statement and see the page number in the bottom right. This will be important if you need to save a multiple page statement
15) Right clicking anywhere in the lower window will open a dialog as shown below. Select Save as PDF
16) Navigate to where you want to save the file
17) Enter a File name
19) Click Save