D2L - Clicking audio file produces blank content window (UW-Madison)
If an audio file is not appearing properly within the Content tool, the user can attempt to open the content in a new window or with a different browser.
1. Open Content in New Window
D2L allows any content item, including audio files, to be opened in a new browser window. Here's how:
- Click the content item
- Click the button
2. Ensure that required plugins are enabled
Some browsers may require the activation of a plugin (eg: QuickTime).
3. Open Content in New Browser
Because of the variety of browser configurations, it often is quickest to try to access the content using a different browser. See Learn@UW - Recommended Software and Browsers .