Cisco Secure Endpoint (AMP)-Known Connector Issues & Recommended Versions

This document tracks the version of Cisco Secure Endpoint connector releases that has known issues reported/impacted UW-Madison endpoints.

   

Minimum Recommended Secure Endpoint Version

Windows Connector Version: 8.5.0.30551

Mac Connector Version: 1.27.0.1046

Linux Connector Version: 1.28.0.1243

 

Windows 

Secure Endpoint Windows Connector Prior to 8.5.0.30551

Known Issue: Microsoft Excel/Word/PowerPoint/Outlook is slow to launch when Exploit Prevention engine is in Block or Audit mode.

 

Secure Endpoint Windows Connector 8.4.4.30419

Known Issue: Deprecated connector version. Reported instances of causing endpoints to crash.

 

Secure Endpoint Windows Connector 8.4.2.30317

Known Issue: Cisco Secure Endpoint using excessive CPU/Memory.

 

Secure Endpoint Windows Connector Prior to 8.4.2.30317

Known Issue: Zotero incorrectly blocked from execution.

 

Secure Endpoint Windows Connector Prior to 8.1.7.2185

Known Issue: Exploit Prevention engine incorrectly blocked/alerted on copyrighted content (such as Spotify) in Chrome/Edge/Firefox browsers.

 

macOS

Secure Endpoint Mac Connector Prior to 1.27.0.1046

Known Issue: Connector using large amount of memory when Behavior Protection is enabled.

 

Linux

Secure Endpoint Linux Connector Prior to 1.27.2.1229

Known Issue: Connector frequently crashing when running on an endpoint with an older kernel installed.

 



Keywords:
connector version cse amp cisco secure endpoint windows issues problem versions fixed 
Doc ID:
156501
Owned by:
TCD K. in Cybersecurity Testing and Cyber Defense
Created:
2025-11-03
Updated:
2025-11-13
Sites:
Cybersecurity Operations Center, Cybersecurity Testing and Cyber Defense, Office of Cybersecurity