My UW-Madison - Page Does Not Load Correctly

This document explains how to troubleshoot My UW if it does not display correctly.

If the front page does not display correctly, this could mean a number of different things:

  • The page is out of date and displays old information.
  • The page displays text that is gibberish.
  • The page displays an error message.

To resolve the issue, clear your browser's cache and cookies.

See Clearing Browser Cache and Cookies for instructions.

If this does not solve the problem, contact the DoIT Help Desk.

Keywords:my uw-madison mum uportal uw madison my-uw myuw uwmadison Browsers Invalid results cookies preferences cache netscape internet explorer   Doc ID:1602
Owner:Jim H.Group:My UW-Madison Portal
Created:2002-07-24 19:00 CDTUpdated:2016-07-19 12:46 CDT
Sites:DoIT Help Desk, My UW-Madison Portal
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