HR - eProfile (Employee Self Service) - Change Phone Numbers

This document explains how to update your phone number using eProfile via My UW System Portal.

Procedure At-a-Glance

Category: eProfile - Change Phone Numbers
Audience: All UW-System Employees
Overarching Process: eProfile
Navigation: My UW Portal > Update My Personal Information > Personal Summary Page
Jump to Procedure Steps (below)
Jump to Related Policies/Job Aids (below)

General Description

This user procedure provides detailed information and instructions for employees on how to change phone numbers via Personal Summary page.

Process Inputs

  • Phone Numbers

Process Outputs

  • Updated Personal Information

Exceptions (including first-year considerations)

POIs will not have access to Self Service.

Procedure Steps

To perform this procedure, please follow these steps:

  1. Navigate to My UW Portal > Update My Personal Information > Personal Summary Page
  2. Click Change Phone Numbers button.
  3. Edit current Phone Number listed. Click in the Telephone field to edit 10 digit number.
  4. Delete current Phone Number by clicking the Delete button. Note: You are not allowed to delete a Phone Number when there is only one Phone Number listed. You must first add another Phone Number and designate it as "Preferred."
  5. Add a new Phone Number
    1. Click the Add a Phone Number button
    2. Click the down arrow under Phone Type to designate a Phone Type for new number.
    3. Click in the Telephone field and enter 10 digit number.
    4. Enter an extension, if applicable.
    5. Check Preferred check box, if applicable.
    6. Click the Save button. Successful Save page appears.


    7. Click OK button.


    8. Review updated Phone Number.


    9. Click Return to Personal Information Link.
  6. Change "Preferred" preference by clicking the Preferred check box.


Related Policies

  • N/A

Related Jobaids

Related Forms

  • N/A

Keywords:Self Service, Update Personal Information   Doc ID:16979
Owner:Tami E.Group:Human Resource System (HRS)
Created:2011-02-17 19:00 CDTUpdated:2016-06-24 09:32 CDT
Sites:Human Resource System (HRS)
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