HR - Employee Self Service - Change Phone Numbers and Email Addresses

GENERAL DESCRIPTION:

This document explains how to update your phone number and email addresses using eProfile via My UW System Portal.

PROCESS CONSIDERATIONS:
  • Business Email Address is ALWAYS the Preferred address. If for some reason, the Preferred Email designation is changed from the Business Email Address, the HRS nightly processes will automatically reassign the Business Email as Preferred.
  • POIs will not have access to Self Service.



PROCEDURE STEPS:

  1. Login to My UW System Portal using your campus login as described in  UWSC Support - Logging in to the My.Wisconsin.edu / My.Wisc.edu System Portal.

  2. Click the Personal Information tile.

  3. 92portalscreenshot.png

  4. Click the Update my personal information link.

    portal first page

  5. Click Contact Details in the left side menu.

    CONTACT DETAILS START



Update Phone Numbers

  1. To update an existing phone number, click on the row with the number to be changed.

    UPDATE PHONE

    a. Enter the new phone number and click Save.
    b. To mark the number as preferred, click the Preferred box.
    c. To delete the number click Delete.
    Note: You are not allowed to delete a Phone Number when there is only one Phone Number listed. You must first add another Phone Number and designate it as "Preferred."

    UPDATE PHONE 2


  2. Add a new Phone Number, click the Plus sign in the Phone section

    NEW PHONE1

    a. Select a Type from the drop down list
    b. Select Preferred if this is the preferred number
    c. Enter a 10 digit phone number and extension (if needed)
    d. Click Save.

    NEW PHONE



Update Email Addresses

  1. To add a new email address, click on the plus sign under Email.

    add new email

    a. Select an Email Type
    b. Enter an Email Address
    c. Click Save
    NOTE: Business Email Address is ALWAYS the Preferred address. If for some reason, the Preferred Email designation is changed from the Business Email Address, the HRS nightly processes will automatically reassign the Business Email as Preferred.

    new email screen

  2. To update an existing email address, click on the row with the address to be changed.

    change email

    a. Update the email address and click Save.
    b. To delete the number click Delete.

    email update



ADDITIONAL RESOURCES:

Related KBs:

Related Links:
  • N/A



Keywords:Self Service Update Personal Information   Doc ID:16979
Owner:Tami E.Group:Human Resource System (HRS)
Created:2011-02-17 18:00 CSTUpdated:2017-11-06 08:20 CST
Sites:Human Resource System (HRS)
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